3 out of 53 of 5Verified purchaseSupport and communication
thought support would be easier but it was a bit mixed
I went into this expecting support to be quick and easy to use but it turned out kinda different. Finding the right help articles was mostly okay but sometimes the info was incomplete or hard to spot in the database. When I did get through to telephonic support, it wasnt always what I hoped for either—some reps were helpful, others not so much. Overall it was a mixed bag compared to what I expected. I guess the support system needs some polish to be truly user-friendly. It did help on some occasions, but didn’t fully meet my expectations. If the resources were more detailed and easier to navigate, it would be better.