Thought steps would be logical, but nah
So I was expecting the sales and onboarding process to follow a nice, logical order, you know? Like first explaining the product well, then moving to sign-up, invoicing, training, and then proper support setup. But honestly, it felt kinda jumbled. I got the invoice first before really understanding the full features and training options. Then sign-up was okay but the training felt thrown in last minute without proper sequence. I thought the calling tools and dialer introduction would be smoother, but it was a bit confusing. Support was decent once I finally reached them but I had to navigate some weird order of things myself. I was expecting a cleaner flow from start to finish, but it felt like jumping from one thing to another. Had they put the order straight, it would’ve saved me some time and headaches. Still, the product itself got me interested so I stuck with it despite the onboarding mess.