Thought steps were fine but lacked some upfront details
The sales and pre-purchase steps were generally in a sensible order. I signed up, went through the initial pitch, and got the basic overview of the software features presented logically. However, I felt something was missing in communicating what the ongoing costs would look like beyond the initial payment. That detail could have come earlier to help with clearer budgeting decisions. The process itself was straightforward enough, and the explanations given at each step were clear enough to understand what I was opting for. Overall, it was a direct approach but could improve by including detailed cost forecasts upfront before finalizing purchase decisions.