thought sales would be smoother but actually was okay
I expected the sales process to be pretty smooth and super straightforward, but honestly there were some hiccups along the way. Like when I was going through the onboarding steps, I hit a few snags with the dialer settings and the database link which wasn’t very obvious at first. I did have to call support a couple of times, which surprisingly went better than expected since they didn’t brush me off and actually helped me out nicely. Payment and signing up was quite easy with clear invoicing, just what I hoped for. One thing I was worried about was if the software would slow down or break with updates, but actually, the automatic updates were pretty seamless, no fuss. Overall, I got more than I thought in terms of support and info, but I still feel the sales part could have been more straightforward with a few less surprises. Might use it again because of decent support though.