thought onboarding would be smoother but it's kinda messy
I was expecting the training and onboarding to walk me through every step without much hassle but honestly, it felt quite rushed and disorganized. The videos were okay and covered the basics, I guess, but the pacing was all over the place and at times confusing. Signing up and setting up my profile took way longer than I thought since the instructions weren't very clear. I tried reaching out to support for some help but the wait times over the phone were frustratingly long. I do think the automatic updates worked well; they didn't disrupt my workflow which was a nice surprise. Still, I had to figure out how the calling tools worked mostly on my own which was disappointing. The database feature was okay but not really explained in detail during training. Overall, while a couple things worked fine like the updates, the onboarding and training left me feeling like I'd probably need help again next time I start a new module or if I encounter anything tricky.