Thought it would be slow but they were jaldi with replies
To be honest, I expected the sales side to take some time, maybe like other companies jahan response thoda delayed hota hai, but yeh people ne mera impression bilkul improve kar diya. When I first reached out, mujhe laga shayad wait karna padega because usually I get stuck waiting for answers to simple sawal, but unhone fast replies diye and they were very clear too. I compared it to my past experiences where I felt ignored or received generic responses, this time sab kuch personalized aur prompt tha. It really helped me decide quickly without wasting time debating or waiting unnecessarily. The sign-up process bhi straightforward tha, they sent invoices and payment instructions without any confusion. Mujhe laga genuinely they valued time and the communication was transparent from start to finish, jo mujhe bahut pasand aaya. So overall, na sirf meri expectations meet hui but woh cross bhi hui in terms of responsiveness and easy handling of pre-purchase queries. It made the whole journey less stressful and more confident for me.