thought it would be simple but it wasnt
I honestly expected clearer labels and wording before buying the software and training. The sales talk made it sound easy, but when I tried to sign up and use the dialer and database features, many terms had me confused. Like, the invoicing process wasn’t as straightforward as I thought it would be, and support explanations were sometimes unclear or too technical for me. The training helped a bit, but still, the whole setup felt more complicated than necessary. On the plus side, the automatic updates worked fine and didn’t disrupt my work. Overall, I’m disappointed because what I expected was a smooth setup with clear steps, but what I got was more trial and error and having to guess what things meant. It’s usable, but not what I had in mind when I first signed up.