thought it would be easy but finding info was tough
I expected a simple setup and easy access to all the info I needed about the software and training. But honestly it was quite the opposite. The dashboard and database were not very intuitive, and it took me way longer to figure out things than I thought it would. Also, trying to get quick answers over the phone support felt like a struggle because the wait times were long and sometimes what they told me wasn't that helpful. I thought invoicing would be straightforward, but even there it required some digging and follow-up emails. Overall, the experience was disappointing because I was hoping for something smoother and more user friendly. It’s frustrating when you expect simple onboarding and your time gets wasted in navigating unclear resources and slow communication. I really wanted it to work but it just didn’t meet what I needed at this stage.