Thought it was explained reasonably but not very clearly
I was going through the onboarding and training sessions, expecting everything to be really well explained. The basics of using the software and the database were covered, but sometimes I felt the instructions were just a bit vague. There were moments I had to pause and think about what each step meant, especially when setting up the calling tools and the dialer. The training materials themselves were okay, but not always very clear on the nuances. It felt like some parts assumed I already knew certain things, which I didn’t. On the positive side, the onboarding flow was structured logically and they did update the software automatically, so I didn’t have to worry about installing new versions. Maybe if I had more time to focus, it would have been less confusing. Overall, I’d say it wasn’t bad but I’m still unsure if I fully got the hang of everything yet.