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WFHI review

Thought it’d guide me better but ended up all confused

1 out of 51 of 5Verified customerSupport and communication

Thought it’d guide me better but ended up all confused

At first, I expected the onboarding steps would flow logically, like one clear step leading into the next. But honestly, it felt all over the place. I was trying to figure out how to set up the calling tools and database features simultaneously, but the guides jumped back and forth without explaining what I needed first. Plus, when I called support, I hoped they'd walk me through what should come after, but the explanations seemed rushed and vague. I kept wondering if I missed a step or if I was doing something wrong. It was frustrating because I kept waiting for that moment when things would click, but instead, it was a constant back and forth without clarity. Honestly, I ended up feeling like I was just blindly guessing, and the software didn’t seem very intuitive for organizing remote workflows. The automatic updates didn’t help either since they sometimes changed the interface, and I wasn’t notified properly about what was new or different. I wanted to give it more time, but after a week of this confusion and no solid answers from support, I’m pretty disappointed overall.

Pranav SippyJammu and Kashmir, IndiaExperience: Published:
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