Thought it'd be slow but it was pretty smooth!
Honestly, I was expecting a lot of waiting around and having to repeat steps during the training and onboarding process, especially since I’d never used such software before. But surprise, the whole flow was quite efficient. They paced the training modules nicely without making me feel like it was dragging, and there weren’t endless pauses waiting for updates or anything. I particularly liked how the onboarding didn’t toss everything at me at once but let me get comfortable with the dialer and database features gradually. Definitely felt like they respected my time. Even when I wasn’t super clear on some call tools, the training videos and prompts helped out, so I didn’t have to wait for support. So, what I expected — a bit of a slog — turned out to be a pretty comfortable and friendly experience. Made me feel ready to actually use the software day to day without stress.