5 out of 55 of 5Verified purchaseSupport and communication
Thought it'd be quick but it wasn't, yet I did get clarity finally
Honestly, I went in thinking the setup and communication would be faster and more transparent from the start. I was expecting to hear back or get access to the calling tools pretty quickly after sign-up, but it took longer than I initially anticipated. That said, once I got through the telephonic support calls and training sessions, it became clear that the system was well thought out. I’d say I was tired of explaining simple questions again and again during support calls, but in the end, the answers stuck and I felt more confident using the software. It’s not the fastest setup I’ve ever had, but the detail and thoroughness kind of made up for that. So despite my weariness, I feel I got what I expected—just not as swiftly as hoped.