thought it’d be easy, but got mixed results
So I was hoping to find exactly what I needed in the sales and pre-purchase info, and in some ways it really helped. The signup process was pretty straightforward and I liked how the invoicing was handled politely with clarity. But when it came to understanding the detailed features of the software and dialing tools before buying I found the info a bit scattered or not so immediate. The website and pre-sale support answered some questions well but left me guessing about a couple of things like how updates happen or what training is included ongoing. It wasn’t a total letdown because the basics were covered but the finer details could have been clearer honestly. I think if you know roughly what you want, this is good, but if you expect detailed granularity upfront, it might need more digging and calling support. Payment seemed easy enough, so I guess I got what I expected but with some small surprises on the way.