thought it'd be complicated but got started real quick
Honestly, I was expecting the training to take forever because these kinds of platforms usually drag you through loads of boring steps but with WFHI, I was surprised. The onboarding was pretty straightforward. It took maybe a day or two to get fully comfortable using the calling tools and the dialer, which I thought was neat since I’m not super tech-savvy. The training material didn’t overwhelm me, they paced it well and the videos were short and easy to follow. I liked that the database feature synced up smoothly with the rest of the software, making it less hassle to manage contacts. I did have to call support once and they were pretty quick on the phone, which helped me get past a minor issue. Setting up my account and making payments was a breeze too, no complicated jargon at all. Overall, I’m happy with how fast I got going and I look forward to using it more every day.