Thought I’d have issues but it was way smoother
Honestly, I was expecting some confusion when I first started with the sales and pre-purchase process based on earlier experiences, but WFHI totally surprised me. Initially, I thought maybe the sign-up and payment process would be hard to navigate, especially with the invoicing system, but it actually went very smoothly. When I ran into a small glitch during sign-up, I thought it would take ages to get sorted, but the support team was pretty quick and chill about it. They didn’t make it a fuss, just helped me get it done without wasting much time. The way they managed to keep things simple and responsive really impressed me–definitely better than what I braced for. The training and onboarding were clear too, so I felt ready to use the software immediately after. It’s nice when you expect a bunch of complicated steps but get an easy, casual experience instead, makes you feel more confident about sticking with the platform and exploring its features without stress.