Thought I'd get a simple pitch but got much more clarity
I was expecting the sales explanation to be pretty standard and a bit rushed like with other services, but instead they actually took their time to break down the workflow training and software features. They spoke in a casual, approachable way that let me ask all sorts of questions without feeling rushed. At one point, they circled back to a detail I had missed first time around, which helped me fully understand the database integration. It definitely changed what I expected because the whole pre-purchase communication felt more detailed and transparent than I was anticipating.