thought billing would be smooth, got mixed results
I expected the billing and payment process to be straightforward, which it mostly was. Signing up and getting my invoice was okay, but I did run into a bit of confusion figuring out how the automatic updates might affect my invoice next time. The telephonic support helped clarify some points, but I wasn’t totally sure I had all the answers I needed for future payments after that. It was a decent experience overall since nothing major went wrong, but some parts felt a little buggy or unclear. I might need to ask for help again when my next invoice comes due, just to be safe. The system works well enough but lacks polish in terms of clarity around recurring charges and billing cycles. It wasn’t bad, just not as seamless as I’d hoped. Next time I’ll keep notes of the steps I struggle with so I don’t have to ask twice.