Thodi weariness hai support ko leke, waise theek tha
Maine expectation rakhi thi ki jab support ko call karungi toh woh jaldi aur smoothly mera issue solve karenge. Par sach kahoon toh, support ne mujhe generally samajhna toh chaahiya ki main kya problem facing kar rahi thi, par baar baar mujhe unko details explain karni padti thi. Pehle bhi maine yeh situation explain ki thi aur mujhe lagta hai ki woh properly document nahi karte honge. Call karne par response time theek-thaak tha; zyada intezaar nahi karna pada, lekin har baar mujhe same baatein repeat karni padti thi jo annoying thi. Software updates regular milte the, par kabhi kabhi unke baad naye issues aa jate they jise report karna padta. Training sessions acha tha, par unke follow up mein phone support expected se thoda slow laga. Overall main thak chuki hoon thoda is baar baar explanation mein, aur soch rahi hoon ki agar documentation aur training thoda detailed hota toh shayad mujhe kam support ki zarurat padti. Expected jitna smooth communication thi, utni nahi thi. Par haan, response ke liye ready rehte they aur polite bhi the.