Thodi surprising thi support ki response speed
Maine support team ko kaafi baar call kiya kyunki mujhe thodi madad chahiye thi setup aur dialer issue mein. Wo log warm tone mein baat karte the, ye achhi baat thi, par mujhe laga response utni fast nahi thi jitni umeed thi. Kuch baar lagta tha ki mujhe wait karna padega, par jab baat hui toh generally helpful the. Jo chiz thodi surprising lagi woh yeh thi ki mere queries ke detail response mein thoda delay tha, special kar jab software mein koi update aata hai ya koi naye feature add hua hota hai. Email ke through saari details dene mein bhi thoda time lagta tha, jo mere liye kaafi badi baat thi kyunki main apne calling schedule ko behtar banana chahta tha. Agar priority assistance fast ho jaye toh user experience kaafi improve hoga, kyunki ek baar problem highlight karne ke baad bhi wait karna pade, ye frustrating feel kara raha tha. Mere hisaab se technical support ke alawa training achhi thi, par communication speed mein thoda kaam karna chahiye.