4 out of 54 of 5Verified purchaseSupport and communication
Thodi self-exploration zaroori thi, thoda sa surprise tha
Support system aur communication ke mamle me mujhe laga tha ki zyada guided experience milega, especially jab sign-up aur payment process ki baat aaye. Toh main expect kar rahi thi ki har step pe complete help milegi, par reality me mujhe kuch cheezen khud discover karni padhi. Phone par help line thi, jisne basic queries solve ki, par kuch advanced settings ke liye mujhe training documents aur forums pe jana pada. Yeh thoda surprise tha kyuki support ke baare mein main puri tarah dependent thi. Lekin jo communication thai, wo timely thi aur tone professional tha. Overall ek balance mila, jahan support available tha but self-effort bhi lagana padta tha.