Thodi confusion thi, samajhne mein mushkil si lagi
Mujhe lagta tha ki support clear hoga aur sab kuch easily samajh mein aa jayega, par thoda different experience raha. Jab training chal rahi thi tab kuch cheezein aise explain ki gayi jisse shayad main poore tarike se samajh nahi payi. Automatic updates ke baare mein instructions bhi kaafi vague thi, jisse mujhe thoda doubt hua ki kya exact changes ho rahe hain. Support team ne koshish ki lekin unke jawaab baar-baar thode technical lagte the. Main yeh nahi keh rahi main bilkul satisfied nahi thi, thoda clarity badh sakti thi taaki user ko zyada doubt na ho. Telephonic support available tha par patience bhi chahiye tha cross understanding ke liye. Billing aur payment process relatively clear tha, jo achha tha. Overall, impression thoda mixed tha, zyada crisp guidance hona chahiye tha mujhe lagta hai.