Thodi confusion aur delays ki wajah se thoda disappoint
Main generally software ki taraf se jo response mila usse thoda mixed feel kar rahi thi. Onboarding ke dauran training sessions timely diye gaye they, aur basic cheezein samajhne mein toh koi problem nahi ayi. Lekin jab maine kuch specific calls ke liye dialer ke issues report kiye, toh response thoda late mila aur baar-baar follow-up karna pada. Support team ne toh better assist kiya jab finally baat bani, par pehla response time better ho sakta tha. Jo database feature hai, wo kaafi helpful tha, par kabhi-kabhi updates ke baad thoda system slow ho jata tha. Payment aur invoicing ka process smooth tha, ismein koi dikkat nahi thi. Overall toh experience thoda average raha kyunki jab cheezein kaam karti hain toh accha lagta hai, lekin jab support na timely mile toh frustration hoti hai. Isliye main is product ko middle rating deti hoon, soch rahi hoon ki agle update mein thoda improvement hoga shayad.