Thodi aur madad meri zarurat thi
Onboarding aur training ko lekar mujhe mixed feelings hain. Training material available tha, lekin jo mujhe specifically chahiye tha, woh turant nahi mila. Kabhi-kabhi content thoda scattered lagta tha, jisse main apna kaam smoothly nahi kar payi. Jo database feature hai, uske bare mein detailed guidance missing thi, jisse mujhe apne workflow ko fully adapt karne mein extra effort lagana pada. On the other hand, jo basic call handling aur dialer instructions thi, woh theek-thaak thi — main unko achhi tarah follow kar paayi thi. Support un cheezon mein thoda sa madad karta hai, par jab mujhe specific technical cheezon ke liye help chahiye thi, toh clarity kam milti thi. Mera ye maanna hai ki agar onboarding mein zyda focused aur detailed steps hon aur kaafi practical examples diye jayein, toh nayi users ke liye ye aur achha hota.