Thodi achhi baat hai par mostly support theek nahi tha
Billing aur payments mein kuch cheezein clear thi, jaise ki sign-up process sahi se hua aur invoice accurately mila, yeh achha tha. Par jab payment ya invoice mein confusion hua, toh mujhe support team se contact karna pada. Unka response itna tezi se nahi tha aur kai baar phone par baat karne ke baad bhi mere sawaalon ka jawab adhura mila. Fikr ki baat yeh hai ki jab mujhe jaldi madad chahiye thi to response ruk gaya, aur mujhe khud apne aap problem solve karni padi. Software ke automatic updates ki wajah se kabhi kabhi billing system change ho jata hai par support ne is baare mein detail mein nahi bataya. Sign-up aur database features toh theek the, par jab payment issue aaye toh lagta tha ki help ki kami hai. Yeh mix experience reh gaya jisme payment process easy tha lekin support ke bina uska kuch fayda nahi hua.