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WFHI review

thoda zyada self service tha, dubara try karna mushkil hai

2 out of 52 of 5Verified customerSales and pre-purchase

thoda zyada self service tha, dubara try karna mushkil hai

Maine WFHI ke software ke bare mein socha tha ki thoda zyada guidance milegi pre-purchase aur sales process mein, par mujhe lagta hai ki kaafi cheeze mujhe khud hi samajhni padi aur troubleshoot karni padi. Jo initial sign-up aur payment instructions thi, wo theek thi, par baki steps, jaise ki database setup aur dialer configuration mein, mujhe bahut zyada apne aap hi kaam karna pada. Support team se baat karna tha, par unka response jehan thoda late tha aur kabhi kabhi explanations bhi adhure lagte the. Training resources kuch haan useful the, par overall itna detailed nahi joh meri saari confusion door kar sake. Toh agar fir se try karne ki baat aaye, toh honestly, main shayad utna eager nahi hongi, kyunki mujhe laga ki yeh product zyada self-driven hai jisme initial care thodi kam thi. Mujhe aisa laga ki sales aur pre-purchase phase mein agar thoda zyada samjhaya jaata aur stepwise better support milta toh shayad experience thoda behtar hota. Abhi ke liye jo main try kar chuki hoon, woh thoda thakane wala tha.

Mansi Dinesh DeshpandeJammu and Kashmir, IndiaExperience: Published:
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