4 out of 54 of 5Verified purchaseSupport and communication
Thoda zyada self-help karna pada, but support surprised mujhe
Support ki baat karun toh initially main soch raha tha full assistance milegi, lekin mujhe zyada tar cheezein khud samajhni padi thi. Software ka interface modern hai, par training aur documentation pe depend karna pada zyada. Dialer aur calling tools ke setup mein kuch steps thode complex the, toh unko khud explore karte karte thoda waqt bhi gaya. Jo cheez mujhe surprise kiya woh yeh hai ki jab main support se phone pe baat kar raha tha, unhone patiently mera problem samjha aur acchi guidance di bina kisi pressure ke. Matlab, ek taraf self-help zyada thi, par jab help mili toh wo kaafi thoughtful thi. Agar workflows thode zyada automated support ke saath hote toh aur behtar lagta, lekin overall mera experience positive tha.