Thoda zyada kuch khud samajhna pada, par ek cheez badi clear thi
Jab main support ke saath contact kar rahi thi, toh shuru mein sab thoda confusing laga. Training sessions aur onboarding flow theek the, par jab phone dialer aur database feature use karna shuru kiya, tab mujhe kafi cheeze khud se explore karni padi. Support team ne basic cheeze clearly samjhayi thi, jaise sign-up aur payment process, lekin jab mujhe advance features ke bare mein puchna pada, toh vo zyada direct guidance nahi mili. Sabse alag baat thi ki automatic updates smoothly ke through ho gaye, jisme mujhe koi extra effort nahi karni padi. Database bhi achha lagta hai, par uske setup mein thoda struggle hua. Phone pe baat karne par support response time thoda slow tha, isiliye mujhe khud se jyada try karna pada. Overall mujhe lagta hai ki communication average thi, lekin thoda zyada hands-on karna padta to better samajh mein aata.