thoda zyada intazaar aur baar-baar poochne ki umeed thi
Mujhe laga tha ki sales aur pre-purchase mein process zyada fast aur clear hoga lekin experience thoda alag nikla. Shuruaat mein mujhe baar baar wait karna pada jab main sign-up aur invoice process ke bare mein pooch rahi thi. Har baar jab support ki call karta tha, mujhe wahi baatein dohrani padti thi jo pehle bhi discuss ki gayi thi. Shayad unka follow-up system itna acha nahi hai ya training mein thodi kami hai jo baar baar repetition ko rokte. Main soch rahi thi ki jo features maine dekhe the wo jaldi se explain ho jayenge lekin mujhe lag raha tha ki thoda patience rakhna padega. Fir bhi, software ke automatic updates aur dialer ka interface kafi user-friendly tha, jis se kaam thoda easy lagta tha jab tak main finally connect kar pati thi. Bas yeh hota ki pre-sale response thoda aur sharp hota, toh main satisfied hoti.