Thoda zyada hi self-explanatory tha, expect nahi kiya tha
Training aur onboarding mein mujhe yeh surprising laga ki kitna zyada mujhe khud try karna pada to figure out the software. Start me toh sign-up aur invoicing theek tha, lekin phir jab dialer aur database feature setup karne ki baari aayi, mujhe zyada guidance nahi mili. Training material toh dekha, par wo thoda generic tha aur application-specific details mein kami thi. Main soch rahi thi ki telephonic support thoda zyada proactive hoga, par jab call kiya toh mujhe khud se kaafi cheeze samajhni padhi, aur woh sirf tab madad karte jab main clear nahi samajh pati thi. Automatic updates ko bhi samajhne mein thoda confusion tha kyunki kab change hoga aur kya effects honge, yeh clear nahi tha. Overall, main expect nahi kar rahi thi ki itna zyada self-work hoga. Shayad training ko thoda zyada interactive aur detailed banana chahiye, tab kaafi madad mil sakti thi onboarding mein. Toh bilkul surprise hua ki main apne dam pe kafi steps complete kar rahi thi.