2 out of 52 of 5Verified purchaseSupport and communication
Thoda zyada expectation tha, support explanation thodi confusing lagi
I mean, jab support se baat ki thi toh lag raha tha ki sab clear ho jayega, par actually mujhe thoda ajeeb feel hua ki explanations poori tarah se samajh nahi aayi. Maine socha tha ki dialer aur database ke issues ko easily solve kar denge par kabhi kabhi toh mujhe lagta tha ki woh complicated baatein thodi zyada ho rahi hain. Payment process aur invoicing thik thi, easy samajhne wali, par jab software updates aate the toh bas ek quick line se batana chahiye tha, jo nahin hua. Overall, support respectful tha aur try kiya mera case samajhne ka, but clarity mein thoda gap tha. Aisi feeling hui ki pehle main zyada expect kar raha tha than what they could explain, par I’m sure some log isko better samajh sakte hain and get better help.