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WFHI review

Thoda zyada effort laga than I expected for support

3 out of 53 of 5Verified purchaseSupport and communication

Thoda zyada effort laga than I expected for support

Jab maine pehli baar WFHI ki telephonic support use kiya, toh mujhe laga ki mujhe unka response immediately mil jayega, jaise maine pehle socha tha. Lekin reality mein thoda zyada effort karna pada mujhe support team tak pahunchne ke liye, kyunki kabhi kabhi lagta tha ki call hold par rakha jata hai aur baar baar repeat karna padta hai apni problem. Main expect karti thi ki unka response quick hoga aur samajh ke turant solution milega. Jo support mila, wo helpful tha, par uske liye mujhe khud ka patience aur time dono lagane pade. Software ke automatic updates se related jo problems hui, un par direct guidance thoda slow mili, jisse mera kaam ruk gaya. Mujhe lagta hai ki agar ye process thoda aur fast aur user friendly hota, toh mujhe zyada effort nahi lagta. Overall, jitna smooth support hone ki ummeed thi, uske mukable mein yeh thoda challenging raha mere liye.

Kalpana GeorgeAndaman and Nicobar Islands, IndiaExperience: Published:
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