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WFHI review

Thoda zyada effort chahiye tha, confidence bilkul nahi aaya

2 out of 52 of 5Unverified experienceSupport and communication

Thoda zyada effort chahiye tha, confidence bilkul nahi aaya

WFHI ka support system par main ab tak mixed feelings rakhta hoon, lekin overall confident feel nahi hua. Jab maine unko contact kiya toh lagta tha ki unke paas turant answers nahi hote. Unka telephonic support kabhi kabhi slow lagta tha, aur kaafi samay laga doubts clear hone mein. Initial onboarding mein bhi mujhe kai baar baar repeat questions poochne pade, aur kabhi kabhi lagta tha ki information clear nahi de rahe. Software ke updates kuch cheezein theek karte hue bhi naye confusion laaye. Database feature ki functionality mehmaan tak thi, par uske taraf proper samjh nahi paaya. Yeh process mere liye thoda frustrating raha aur demand karta tha patience aur baar baar follow up. Itna toh keh sakta hoon ki sign-up aur payment process quickly hua tha, but baaki sab action ke liye kaafi effort dena pada mujhe.

Ansari RaiSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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