Thoda zyada clarity chahiye thi pre-purchase mein
Maine WFHI ke software ke baare mein jab pehli baar enquire kiya tha toh mujhe expectations thodi clear nahi hui thi. Jo sales representative se baat hui thi, wo mere questions ka basic answer deta tha par detailed explanation nahi deta tha, jis wajah se mujhe thoda confusion tha ke actual mein software ka database feature ya dialer function kitna efficient hai. Signing up aur invoicing ka process straightforward tha aur samajhne mein easy tha. Training material jo mila usme kuch parts achhe se cover hue the lekin kuch chize incomplete thi. Onboarding mein mujhe kaafi self-learning karni padi aur support ko baar-baar call karna pada. Mujhe laga ki agar pehle step mein zyada clear information milti toh main better prepare hota. Toh overall expectation se thoda kam mila, par kaam karne layak tha.