Thoda waiting aur repetition hua, sabke liye nahi hai yeh system
Sales aur pre-purchase ke dauraan mujhe poora process thoda slow laga, mainly because bar-bar same information deni padti thi at different stages. Jo queries maine support team se poochhi, unko solve karne mein bhi thoda waqt lag gaya, aur kabhi kabhi lagta tha ki mujhe apna case baar baar repeat karna pad raha hai. Jo onboarding process tha, woh visually accha tha lekin practical application mein kahin kahin thoda confusing ho jaata tha, jiski wajah se mujhe aur pareshani hui. Database feature thik tha aur calling tools expected tarah chale, par jo delays aur repeat explanations hue unhone overall experience ko average bana diya. Yeh system un logon ke liye sahi nahi hoga jinhe jaldi onboarding chahiye ya jinhe frequent support calls avoid karna hai, kyunki yahaan response kaafi slow mila mujhe. Jo users patience rakh sakte hain, unke liye yeh thoda manageable ho sakta hai.