Thoda wait zyada tha, par baat samajh aayi akhir mein
Support aur communication ka experience thoda idhar-udhar tha, matlab kabhi kabhi repeat karna padta tha apni problem ko, aur kabhi wait bhi ho jaata tha response ke liye. Lekin total mila jula khel ye tha ki wo log genuinely samajhne ki koshish karte the, aur patience se baat karte the. Kabhi kabhi aisa lagta tha ki pehli baar samajh nahi paaye, toh mujhe dobara explain karna padta tha dialer ya database ke setup ka masla. Phir bhi, har baar jo baat samajh aayi, wo helpful thi aur solution milne lage. Cheers unki automatic updates ko bhi, jo kai baar bina meri request ke software ko better banate rahe. Lekin haan, ek baat jo missing thi, wo thi thodi zyada proactive communication, jisme mujhe baar baar follow-up na karna pade. Samjhti hoon ki support team busy hogi, lekin agar ye baat sudhar jaye toh experience full 5-star jaisa ho jayega. Tab tak main isko thoda delay jhel kar use karti rahungi.