5 out of 55 of 5Verified purchaseSupport and communication
thoda wait and thoda fast- sometimes dono hote hain
Main generally phone support prefer karti hoon aur yeh kaafi helpful tha, although kabhi kabhi thoda wait lag jata tha line mein. Baar baar apni baat dohraani nahi padi, jo achha tha. Support team ne mera issue samjha aur clear instructions diye without giving mujhe baar baar repeat karna. Mera experience positive tha overall lekin kabhi kabhi response time slow lagta tha especially peak hours mein. Lekin kyunki mujhe timely solutions mile, toh main isse okay samajhti hoon. Jitna timely response mila utna mujhe lagta hai ki thoda aur improve ho sakta hai, par mujhe patience ke saath kaam karna tha. Ye hi mera experience raha during my whole support calling.