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WFHI review

Thoda unsure tha, par support ne acha impression chhoda

5 out of 55 of 5Verified customerSupport and communication

Thoda unsure tha, par support ne acha impression chhoda

Main pehle soch raha tha ki support shayad itna helpful na ho jitna advertised hota hai, kyunki kabhi-kabhi software complex lagta hai aur expectations high hoti hain. Lekin jab maine telephonic support ko contact kiya, toh mujhe laga ki representatives kaafi patient aur samajhdar hain. Jo questions maine pooche, unka jawaab clear tha. Ek baar mujhe priority assistance follow-up ke liye bola gaya, aur wo thoda slow tha, isliye thoda unsure feel hua ki sab smoothly handle hoga ya nahi. Lekin overall toh support reasonable laga, aur unke communication mein asani thi. Jo training aur software hai, uske dauran mujhe lagta hai support kaafi useful ho sakti hai jab bhi zarurat ho. Payment aur invoices ke liye bhi simple process tha, jisme koi confusion nahi aayi. To mujhe lagta hai ki agar aap ready ho thodi baar rukne ke liye, toh support match karta hoga expectations ko. Main keh sakta hoon ki thoda better response time hoga toh aur achha lagega, but mujhe impression achha chhoda.

Vivek RamanathanBihar, IndiaExperience: Published:
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