Thoda unexpected tha logon ka response time
Main training aur onboarding ke dauraan thoda disappointed raha kyunki samay par response nahi mila. Jab main kuch queries lekar support team ko contact karta tha, toh unka jawab milne mein kabhi kabhi der lagti thi, jo mujhe surprise kar gaya. Training materials ache the, par agar doubts clear karne ki baat aaye toh wo proactive nahi the. Mujhe laga tha ki onboarding flow mein timely interaction aur help milegi, par waisa nahi hua. Kuch cheezein toh samajh mein aa gayi thi, par jab mujhe kisi specific query mein madad leni thi toh delay ki wajah se frustration badhti thi. Support ya training staff ke prati cooperative hone ke bawajood, promptness ki kami ne overall experience ko thoda negative bana diya. Software aur payment process theek tha, par ye responsivity ki baatein meri expectations par khari nahi utari.