Thoda uncertain feel kar rahi hoon, shayad communication ka issue tha
Support team ke saath mera interaction kafi mixed raha. Pehle unhone achha response diya, aur main soch rahi thi ki shayad mujhe pura support milega jab tak main software fully samajh nahi jaati. Lekin phir, jab mujhe dialer aur database ke kuch technical questions poochne the, toh unka jawab utna confident nahi laga. Phone par baat karne mein usually main comfortable hoti hoon, lekin yahan baar-baar mujhe lag raha tha ki mujhe properly samjhane ka amal incomplete hai. Training sessions the, par unme bhi clear step-by-step guidance ki kami thi, jis wajah se mujhe kayi baar khud se try karna pada. Automatic updates ne bhi kabhi kabhi expected changes nahi kiye, jisne mera confusion badhaya. Invoicing process mein system clear tha, par jo response mila usse mera bharosa utna strong nahi hua jitna hona chahiye. Mujhe yeh lagta hai ki main thodi aur clarity ki demand karti hoon, kyunki abhi final tak main confident feel nahi kar rahi ki sab smoothly chalega without kisi rukawat ke.