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WFHI review

Thoda thaka hua but sab samajh me aa gaya

4 out of 54 of 5Unverified experienceSupport and communication

Thoda thaka hua but sab samajh me aa gaya

Mujhe lagta tha ki support waale baar baar same baat poochenge, aur haan, wahi hua tha. Bas ek baar explanation dene ke baad bhi maine feel kara ki main apne aap ko samjhane ki koshish kar rahi hoon. Lekin finally, call ke end tak, meri confidence badhi thi ki main software use kar sakti hoon. Support team ka attitude theek tha, patience dikhaya, aur main awkward feel nahi kar rahi thi. Thoda repetitive questions se frustration hui, lekin woh shayad product complexity ki wajah se tha. Training ki baatein bhi kaafi help karti hain, lekin jab tak peek nahi lagti tab tak thoda tough hota hai. Database ko integrate karne mein thodi confusion hui but calling tools par feature updates se kaafi help mili. Sajag ho kar, payment aur invoice process bhi clear mila. Overall, thoda extra baatein batani padti hain, toh waise thoda weary feel hua, par satisfied hoon ki main kuch seekh payi. Mujhe lagta hai agle time main zyada confident rahungi, bas yeh initial step thoda lengthy lagta hai.

Anushka TalwarOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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