3 out of 53 of 5Verified purchaseSupport and communication
Thoda thak gayi hoon, kyunki sab kuch sahi sequence mein nahi tha
Yeh support waale steps matlab kaafi time lag gaya samajhne mein. Mujhe laga pehle training khatam karun, phir dialer setup karun, par yeh dono ek saath start karne padte hain, jo maine initial instructions mein nahi samjha. Support team se baat karte-karte mujhe baar-baar apni query dobara explain karni padi, jo thoda frustrating tha. Lekin haan, jo bhi technical problems hui, wo support ne achhi tarah handle ki thi. Mere hisaab se onboarding ka flow thoda better structured ho sakta tha takki har kisi ko ye confusion na ho. Overall experience mixed tha, kyunki kuch cheezein smoothly chali lekin kaafi baar mujhe apne aap sochna pada ki agla step kya hoga.