Thoda surprise hua ki training mein help milni mushkil thi
Jab maine training start ki thi WFHI software ke liye, toh mujhe laga tha ki agar kuch gadbad hui toh support team ready hogi help karne ke liye. Par sach kahun toh jab main apne pehle calls aur dialer settings mein problems face karti thi, toh mujhe laga ki training aur onboarding process thoda kam supportive raha. Support system thoda slow lagta tha aur queries ka wait time zyada tha, jo mere liye thoda frustration wala experience tha. Database management ke liye jo instructions di gayi thi, woh clear nahi thi aur jab main further help mangti thi, feedback milna bhi ek lamba process tha. Yeh sab thoda alag tha us umeed se jo maine initially ki thi. Mujhe laga tha ki mere problems ko jyada efficiently handle kiya jayega. Training thodi confusing thi jab kuch technical issues aaye aur aise waqt pe prompt assistance ki kami thi, jo ki surprising tha. Overall, mujhe lagta hai ki process mein thodi zyada dhyan aur better handling honi chahiye thi jab cheezein galt ja rahi hoti hain.