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WFHI review

thoda surprise hua ki setup zyada one-off tha, ongoing ka expectation tha

2 out of 52 of 5Verified customerSales and pre-purchase

thoda surprise hua ki setup zyada one-off tha, ongoing ka expectation tha

Yaar initially socha tha ki setup thoda easy hoga aur zyada ongoing help milegi jo step-by-step karvayegi. But pata chala ki setup mainly ek baar ka tha, jisme mujhe khud zyada samajh ke system ko adjust karna pada har step mein. Continuous support expected tha par wo thodi weak thi after starting. Training thodi basic thi aur jab main aage badhna chah rahi thi, toh process repetitive lag raha tha jo frustrate karta tha kabhi-kabhi. Sales wale ne jo bataaya tha usse kuch mismatch feel hua especially regarding kitna ongoing monitoring ya configuration support milti hai. Invoices aur payment process smooth tha lekin setup ke baad product use mein thodi challenges aaye aur ye thoda ajeeb laga kyunki socha tha product thoda ready ready milega har din ke liye. Overall thoda mixed feeling hai, because setup mein effort to achha lagta tha par constant rehna mushkil tha aur ye surprise raha mujhe.

Roshni ShettyGujarat, IndiaExperience: Published:
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