Thoda surprise hua ki billing process me help phir bhi chahiye hogi
Main payments aur billing ke experience se kaafi naraaz hoon kyunki jo process main expect kar raha tha, wo pura ka pura kaam nahi kiya. Starting mein lag raha tha ki phir se problem solve karne ke liye support team ko bar-bar contact karna padega. Invoice aur payment ke bich jo sequence chahiye tha, wo mere liye confusing raha. Support line pe baat karne mein bhi thodi der lagti thi, aur jab tak baat banai, tab tak payment window gaayi. Phir bhi system ka ek plus point yeh tha ki agar kisi help ki zarurat hoti hai toh turant support available hai, but problem yeh hai ki mujhe lagta hai agle payment ke liye bhi shayad main unki madad chahunga. Iss jagah se mujhe thoda surprise laga, kyunki maine pehle socha tha ki is process ko thoda aasan ya automatic banaya hoga. Lekin poore experience ke baad mujhe lagta hai ki main fir se help maangunga agar kabhi koi dikkat hui toh.