Thoda support k saath thoda disappointed bhi hui
Mujhe WFHI ka support mila jab mujhe dialer mein kuch technical dikkat aayi thi, lekin overall main ye kahungi ki main agle time phir se unki help lene mein hesitant rahungi. Support team ne jo response diya tha wo thoda slow aur frustrating laga, phone par baat kabhi nahi ban payi proper tarah se. Jo bhi queries thi wo mere wait ke bawajood clear nahi hui. Phir bhi jo training material diya gaya tha wo thik tha, thoda help karta hai basic kaam mein. Software ke automatic updates ne kabhi kabhi mera kaam aasan kiya par agar mujhe phir koi mushkil aayi toh support itna efficient na lagega. Invoicing aur payment processes mein koi badi dikkat nahi aayi, wo toh sahi chal rahe the. Par main ye feel karti hoon ki agar support thoda better hota toh main zyada confident feel karti apne daily workflows ke liye.