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WFHI review

Thoda slow tha response, par overall tha fine

2 out of 52 of 5Verified purchaseSupport and communication

Thoda slow tha response, par overall tha fine

Mujhe support ke mamle mein thoda disappointment hua kyunki main generally jaldi answers expect karta hoon. Phone pe support team se baat karne ki koshish karte waqt mujhe kuch dafa zyada wait karna Pada jo thoda frustrating lagta tha. Kabhi-kabhi lagta ki jyada support staff hona chahiye tha taaki queries jaldi resolve ho sakein. Lekin jab response milta toh wo bahut hi useful aur detailed hota. Matlab ki main ye nahi kah raha ki wo saara support kharab tha, balki bas responsiveness thodi slow thi. Kabhi kabhi mujhe lagta ki online chat ya phir quick callback feature ho toh acha rahta overall service experience ke liye. Training sessions aur software updates sahi tha, koi badi dikkat nahi thi usme. Thoda aur proactive ya fast response hota toh impression better padta. Par ek chhoti si baat ye bhi hai ki mujhe lagta hai phone support wale log kaafi patiently meri baatein sunte hain, aur wo is baat ka credit unhe dena chahiye. Overall, thoda slow laga but the quality jab bhi mili kaafi theek raha.

Siddharth TyagiMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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