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WFHI review

thoda slow tha par support wali baat sahi hai

2 out of 52 of 5Verified purchaseSupport and communication

thoda slow tha par support wali baat sahi hai

Jab main pehle WFHI ki taraf se support lene laga tha, tab mujhe laga ki process thoda slow hoga. Sach kahun toh, woh software bhi thoda complex tha mere pehle wale experiences se. Pehli baat toh yeh ki sign-up aur invoicing me time laga, kyunki har step ko samajhna padta tha baar baar. Payment clear hone me bhi thoda waqt laga. Training sessions theek-thaak the, lekin woh real-time help thoda kam thi. Maine pehle jo tools use kiye the, unmein support jyada pro-active aur easily reachable tha. Lekhin yeh bhi sach hai ki baa-daad uske baad ke updates ne kaafi improvements layi hain jo mere workflow ko acha karte hain. Dialer aur calling tools kafi smooth operate karte hain, database feature bhi kaam ata hai par initial confusion ki vajah se maine time khoya. Kabhi-kabhi lagta tha ki software zyada user friendly ho sakta hai agar onboarding process thoda aur simplify kar diya jaye. Support team se baat karne me patience rakhna padta tha kyunki kabhi slow responses aate thay. Overall toh main yeh kahunga ki time lagne ke bawajood poora experience mujhe thoda mixed laga kyunki kuch cheezein achhi theek se kaam karti hain, par pehle ke mukable improvement ke scope zaroori hai.

Sagar GargTamil Nadu, IndiaExperience: Published:
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