Thoda slow but overall supportive tha
Main thoda surprised raha ki support team ne jitni jaldi responses diye, usse main impressed raha. Jab main kisi query ke saath contact karta, toh generally unka response time acha tha; matlab they tried to resolve things quickly jitna ho saka. Lekin kabhi kabhi wait karna padta tha, especially jab complicated issues hote they, ya updates ke baad thoda confusion hota tha. On the plus side, jab baat karte the, toh woh log friendly aur helpful lagte they, aur solution dene ki poori koshish karte they. Database aur dialer mein agar koi problem hoti, toh usually samajhakar batate the ki issue kya hoga. Payment aur invoicing related queries pe bhi unka support acha raha par kabhi kabhi delay ho jata tha ek fixed solution batane mein. Toh haan, responsiveness ko leke dono sides the, ek taraf quick replies the aur doosri taraf kuch delays the, par overall I felt supported tha.