Thoda si self-learning zaroori thi, jo mujhe surprise kiya
Training aur onboarding process mujhe average laga, kyunki kaafi cheezein main khud se samajh kar seekhni padi. Basic sign-up aur invoice milna theek tha, par software ke dialer aur database features ko use karte waqt main expect kar rahi thi ki zyada guided instructions milengi. Lekin training mein jitni details thi, woh itni exhaustive nahi thi jisse sab problems solve ho jati. Mujhe jo sabse zyada surprise kiya woh yeh tha ki telephonic support toh available tha par har baar immediate detailed help nahi mil payi, jis wajah se mujhe kabhi kabhar khud eksperiments karni padti thi naye updates ke sath. Onboarding flow ke dauran kuch parts clear the, jaise payment process, lekin kuch steps mein mujhe query karni padti thi for clarity. Software ke features achhe hain aur wo apne role ko support karte hain, par as a user main thoda zyada guidance expect karti thi initially. Overall, training mein mera jo impression bana woh thoda mixed tha kyunki mujhe ab bhi kuch cheezein figure out karni pad rahi thi use karte waqt.