3 out of 53 of 5Verified customerTraining and onboarding
thoda sasta laga response time mein
Training aur onboarding mein mujhe laga ki thoda wait karna pada zyada, support wale log theek the par agar thoda aur tez response hote toh zyada fayda hota. Kaafi time mein jab main dialer system ke baare mein poochti thi toh reply delayed milta tha, start mein thoda frustrating tha ye experience. Software ka use karne mein koi big problem nahi thi but customer service thodi slow lage. Mujhe lagta hai ki agar wo log zyada jaldi aur actively check karte na toh onboarding process zyada efficient hota. Overall it was okay, bas thoda patience chahiye hota isme. Training bhi continuous thi par usmein bhi ek tarah ka thoda delay milta tha kabhi kabhi. Support team ki availability achhi thi lekin rapid response missing tha.